Refund and Return Policy

 

Dear Valued Customer,
Welcome to Neelshaluk.

We are committed to ensuring your satisfaction with our products. Please read our refund, return, and replacement policy carefully to understand the conditions under which a refund, return, and replacement may be processed.

 

Faulty Products

If you receive a damaged or faulty product, we sincerely apologize for the inconvenience. You are eligible for a replacement, return, or partial refund in such cases. The following conditions apply:

  1. Notification Period: You must notify us within 3 days of receiving the product.
  2. Proof of Fault: Clear evidence of the fault must be provided.
  3. Return of Product: The faulty product must be returned in its original packaging.

 

Eligibility for Refunds and Return

Refunds & Return will be processed in the following scenarios:

  • If the product you receive is significantly different from what was described.
  • If the product is damaged during delivery.
  • If the product has manufacturing defects.